5jii Privacy Policy – How We Handle Your Personal Data

1 Introduction

This Privacy Policy applies to all players who access or use the 5jii platform, whether through the website or the mobile app. It describes how we collect personal information, what we do with it, who we may share it with, and how long we keep it.

By creating an account on 5jii, you acknowledge that you have read this Privacy Policy and agree to the handling of your personal data as described here. This policy should be read alongside our Terms and Conditions and Responsible Gaming page.

2 What Information We Collect

5jii collects personal information from you in a few different ways — when you register an account, when you complete identity verification, and through your normal use of the platform.

Information you provide directly:

• Full name, date of birth, and nationality
• Registered mobile number and email address
• Residential address (city, province, and postal code)
• Government-issued ID documents submitted during KYC verification
• Payment details such as your GCash number, Maya account, or bank account information used for deposits and withdrawals

Information collected automatically:

• Device type, operating system, and browser information
• IP address and approximate location data
• Session activity including pages visited, games played, and betting history
• Transaction logs including deposit amounts, withdrawal requests, and timestamps

3 How We Use Your Information

The personal data we collect is used for the following purposes:

We do not use your personal data to build advertising profiles or sell your information to external marketing organisations.

4 Sharing Your Information

5jii does not sell, trade, or rent your personal information to third parties. There are limited circumstances in which we may share your data:

• Payment processors: Your payment details are shared with our Philippine payment channel partners — such as those facilitating GCash, Maya, online banking, and bank transfer transactions — only to the extent necessary to process your deposit or withdrawal.
• Service providers: We work with carefully selected third-party service providers who support the operation of the 5jii platform. These parties are contractually bound to handle your data securely and may not use it for their own purposes.
• Legal obligations: We may disclose your information when required to do so by applicable law, court order, or regulatory authority.
• Fraud prevention: Where there is a credible risk of fraud or financial crime, we may share relevant information with appropriate parties to investigate and prevent harm.

5 How We Keep Your Data Secure

We take the security of your personal information seriously. The following measures are in place to protect your data on the 5jii platform:

• SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers
• OTP verification required for sensitive account actions such as withdrawal requests and password changes
• Restricted internal access to personal data — only authorised staff with a genuine need can access player account information
• Regular security monitoring to detect and respond to unusual account activity
• Secure storage of identity documents submitted for KYC verification

While we apply strong security measures, no online system is completely immune to risk. You also play a part in keeping your account secure — never share your password or OTP with anyone, including people claiming to be from 5jii support.

6 How Long We Keep Your Data

5jii retains personal data for as long as your account is active and for a reasonable period after account closure to comply with applicable legal and financial record-keeping requirements.

Specifically:

• Account registration data is kept for the duration of your account and for a standard period thereafter.
• KYC documents are retained in line with applicable identity verification and anti-money laundering requirements.
• Transaction records — including deposit and withdrawal history — are retained for the period required for financial reporting purposes.

When data is no longer required, it is deleted or anonymised in accordance with our internal data management procedures.

7 Your Rights Over Your Data

As a 5jii player, you have the following rights regarding your personal data:

• Access: You may request a summary of the personal information we hold about you.
• Correction: If any of your personal details are inaccurate or out of date, you can request a correction through your account settings or by contacting support.
• Deletion: In certain circumstances, you may request that we delete personal data we hold about you. Note that some data may need to be retained for legal or financial compliance reasons.
• Objection: You may object to certain types of data processing where this is permitted under applicable law.

To exercise any of these rights, contact the 5jii support team. We will respond within a reasonable timeframe. You can also find answers to common questions on the FAQ page.

8 Cookies and Platform Analytics

5jii uses cookies and similar tracking technologies to improve platform performance and your user experience. Cookies help us remember your session, keep you logged in securely, and understand how players use different features of the platform.

Types of data collected via cookies include:

• Session identifiers for maintaining your logged-in state
• Anonymised usage data such as which pages or games are most frequently visited
• Device and browser preferences to support consistent display across sessions

You can manage cookie preferences through your device or browser settings. Note that disabling certain cookies may affect how some platform features function.

9 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data handling practices. When updates are made, the revised date at the top of this page will change accordingly.

We recommend reviewing this page periodically. Continued use of the 5jii platform after a policy update is posted constitutes your acceptance of the changes. If you have questions about any update, contact our support team or visit the FAQ page.

10 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or how your personal data is handled on 5jii, please reach out to our support team who is available 24/7.

You can contact us at [email protected] — this address is for display only and should be copied manually rather than clicked as a link.

For general help with your account, you can also visit the FAQ page or go back to the Home page.